I have recently purchased new D-link cloud router to set up wifi connection at my home as i am using internet connection of GTPL.
The way most of ISP provides ability to access internet (including GTPL) is that you need to give them MAC address of your machine form which you would like to access internet. (You need to draft mail regarding that on ccare@gtpl.net with your billing info, username & mac address of your machine).
I want to discussed the problem which i had faced so it can help to other people if they are doing same thing because there is no good enough information base from any end.
According to procedure i had given MAC address which was printed in bottom of router and told GTPL to add my new mac address. they have added and i was trying access internet up to 2 days and i could not setup and simply disappointed with service because they were telling me that we are not providing service related to router so i was started to be in contact with D-link. In between one GTPL representative called me on sunday and asked me about my problem (when i was using internet by simply connecting cable in spit of i had new router :) ) and told me there might be 2 mac address for router and i had connected it aging gone through set up wizard and found that there are 2 mac address in router 1) LAN 2) Internet (there were only one character difference) and finally i found problem that i had given wrong mac address to them!
So the bottom line is if you are doing same thing you need to take care to provide MAC address available in Internet section ( As shown below)
The way most of ISP provides ability to access internet (including GTPL) is that you need to give them MAC address of your machine form which you would like to access internet. (You need to draft mail regarding that on ccare@gtpl.net with your billing info, username & mac address of your machine).
I want to discussed the problem which i had faced so it can help to other people if they are doing same thing because there is no good enough information base from any end.
According to procedure i had given MAC address which was printed in bottom of router and told GTPL to add my new mac address. they have added and i was trying access internet up to 2 days and i could not setup and simply disappointed with service because they were telling me that we are not providing service related to router so i was started to be in contact with D-link. In between one GTPL representative called me on sunday and asked me about my problem (when i was using internet by simply connecting cable in spit of i had new router :) ) and told me there might be 2 mac address for router and i had connected it aging gone through set up wizard and found that there are 2 mac address in router 1) LAN 2) Internet (there were only one character difference) and finally i found problem that i had given wrong mac address to them!
So the bottom line is if you are doing same thing you need to take care to provide MAC address available in Internet section ( As shown below)
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